Custom Orders
Each bespoke or custom made piece is designed with the intention of creating a very special piece of jewellery just for you or a loved one and is hand crafted in my jewellery studio and jewellery shop on Gallery Walk, Tamborine Mountain in the Scenic Rim, S.E Qld.
Visit me in my studio or contact me via email to discuss designing a totally unique custom made piece, that over time is sure to become a much cherished favourite.
What Does Handcrafted Mean?
Handmade from precious metals, genuine antique sea glass and quality raw materials in the studio. Customers buy from me because they appreciate my artisan craftsmanship, unique approach to designs and aesthetic, as well as my desire to achieve your vision.
Commissioning and wearing a custom piece will reflect your individual style, your desire to be unique and your appreciation of non mass-produced jewellery.
Design Your Own Jewelry
Let Me Walk You Through the Process
Simply email me at info@kriketbroadhurst.com with Custom Order in the subject line. Give me as much information as possible about the colours, size and shapes of the sea glass or stones you would like. It may be something as simple as a long gold chain with 2 charms and a piece of seaglass, to a gemstone and seaglass ring.
I will then give you an idea of costing, estimated time of delivery and the ongoing process. You can read this quick blog post on commissioning rings.
Inquiries Related To Custom Jewelry
Do I need to visit you in person in Order to Request a Custom Order?
No, you don't, as long as you have access to a computer we can manage just fine. Most of our commissions are done long distance.
What materials do you work with?
All my sea glass is genuine, antique seaglass and is only from a few select locations – Seaham in the UK, Japan and Iceland. I choose to work with this glass because it is of a superior quality, is hard wearing and beautiful. I source my gemstones from reputable merchants in Australia.
I work with recycled sterling silver, argentium silver, 14k gold, 14k gold filled, and rose gold filled. Depending on your design I will recommend appropriate metals for you.
How Long Does it Take?
Custom pieces can take 3-9 weeks, depending on the complexity, materials and schedule. If you would like your piece completed by a certain time, please let us know and we will accomodate you as best we can. Fast tracking an order can attract an additional fee.
How is my piece shipped?
Australian customers: Pieces will be sent via Australia Post - and depending on the cost of the piece will be sent insured mail.
International customers: Pieces will either be sent via Australian International Express Post.
Tracking, insurance & signature on delivery may be included and a postage quote will be provided during the design consultation.
Please note, International packages may be subjected to taxes and duties upon arrival, We will not be responsible for the cost of clearing your items through customs. We highly recommend you research your local import fees prior to completing your order.
What is Your Returns Policy?
Sorry but custom orders are not refundable and cannot be returned or exchanged. Each piece is designed and made by hand, with many hours spent designing and consulting to ensure the final product is what you envisage. Pieces that are faulty due to craftsmanship will be repaired at no extra cost to you.
For more info please refer to the T&C's page.