**** FREE SHIPPING IN AUSTRALIA **** NEXT MANLY MARKET DATE SAT 1 & SUN 2 DEC ****

T&C's

💧Processing Time: The time I need to prepare an order for shipping varies. For details, please see individual items. 

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Estimated shipping times:
Australia: 2-6 business days
North America: 1-4 weeks
Europe: 1-4 weeks
Australia, New Zealand and Oceania: 3-6 business days. 
I'll do my best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose.
Customs and import taxes may also influence delivery times.

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Buyers are responsible for any customs and import taxes that may apply to their order.
💧I AM NOT RESPONSIBLE FOR DELAYS OR COSTS ASSOCIATED WITH IMPORT TAXES INTO YOUR COUNTRY.

💧Returns & Exchanges because You Changed Your mind?
I gladly accept returns and exchanges on MOST items, please contact me within 5 days of delivery. Cost of returns and original shipping costs are the buyers responsibility. I do not accept returns or exchanges on custom or personalised pieces or rings that are made to size. Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for them.

💧Sizing Details: All sizes & lengths are described in my listings. Please take the time to read them correctly & I suggest you get a ruler so that you have an accurate idea of the size I describe.
It is so easy to assume something will fit fine, only to be bitterly disappointed when it arrives & the size is not as you imagined. If you want anything adjusted or made to a different size there is generally no extra cost, just let me know at checkout or email me on info@kriketbroadhurst.com.
If however, you want a much longer chain than the one listed I will charge you additional materials charge, depending on the metal. Please email me prior to purchasing to ensure I can meet your specifications.

💧Ring Sizes: Some rings can be made to order & I use a standard UK ring mandrel to size my rings. You will need to go to at least 2 local jewellery shops & have your ring size measured - if they both give you the same result then you should be fine. 

Depending on where you are in the world you will be told either a number from 1 to 12 1/2 if in the US, a letter from A-B if in the UK & a number from 38-69 if you are in Europe.  It is imperative I get your ring size correct so if I am at all confused I will email you to double check your size.
Sizing by using a piece of string or tape is NOT an accurate way to measure your ring size. Take it from me, my boyfriend tried to do it this way for my engagement ting when I was sleeping & it went terribly wrong!

💧Gift Wrapping & Packaging: I have gone to a great deal of effort to produce beautiful, unique jewellery & I want to deliver it to you beautifully packaged, ready to give as a gift or to open yourself. All my jewellery either comes wrapped in a special little pillow packet or a specifically designed jewellery box with an information card telling you about the sea glass as well as care instructions.I am more than happy to add a note if you would like the jewellery to be sent as a gift to an alternate address than your own. Please make sure you email me as soon as possible with the name, address & message you would like sent with the parcel. I aim to send parcels out as soon as funds are cleared, usually in 1-3 days of purchase.

💧Postage & Delivery:

AUSTRALIAN CUSTOMERS PLEASE NOTE:
For orders $100 or less:Orders are sent via Australia Post Large LetterPostage can take up to 7 business days.Tracked and Express shipping upgrade is available at checkout.
For Orders over $100:
Orders are sent via Australia Post Express/Tracked service and will need to be signed for, please let me know if you don't want this method.
NON-AUSTRALIAN CUSTOMERS PLEASE NOTE:
Orders under $100:
TRACKING IS NOT INCLUDED WITH YOUR ORDER. Parcels can take up to 4 weeks to reach you. You will have the option to choose tracked shipping at checkout.

Orders between $100 - $300.
TRACKED SHIPPING IS INCLUDED WITH YOUR ORDER.
Your jewellery will be shipped via Standard, tracked shipping and parcels can take up to 4 weeks. You will have the option to choose faster shipping via Express shipping with DHL at checkout.
Orders over $300.
SHIPPED VIA DHL AND IS FULLY TRACKABLE.
Delivery times vary depending on where you are located and your Countries Customs Clearance, but usually your parcel will be with you within 5-10 business days or faster.

💧Lost parcels: Within Australia parcels can take up to 10 business days to arrive, so I cannot investigate missing parcels until after this time. Remember a signature may be required at delivery, so check for a calling card in case an attempt was made. International untracked orders can take between 1-6 weeks, depending on where you live, your custom processing & local postal services.
Please allow 4 weeks from date of posting before contacting me in regards to a missing parcel & I will make every effort to investigate from my end. Tracked parcels and DHL parcels are easier to keep an eye on and I can investigate these missing parcels sooner.

Please contact me at info@kriketbroadhurst.com

💧Taxes and Import Duties: Please note you are liable to pay all taxes & import duties particular to your Country that may be applied to your order when it passes through Customs.
If you are uncertain whether charges will be incurred then please contact your Import & Customs Department.
You will not be charged any taxes on your jewellery within Australia or when it leaves Australia. Please do not ask me to label your parcel as a 'gift' as this is not legal & I will decline such a request.

💧My Business Address:
Celia Broadhurst
t/a  Kriket Broadhurst Jewellery
1201 Middle Head Road, Mosman. 2088
NSW, Australia
+61 43 1257 746
ABN: 72543379349